Terms of Service

1. Who these Terms apply to

If you create a merchant account, you are the “Merchant” and you are responsible for how you use the Services. If you play a game through a QR campaign, you are a “Player”. Merchants may invite Players to participate in campaigns.

2. The Services

GameIt provides tools for Merchants to create and manage QR-based campaigns, allow Players to register (for example by phone number), play games, earn points, and view results and analytics. We may update, add, or remove features over time.

3. Accounts and access

• Merchants must provide accurate registration information and keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials.
• You may not share accounts, access the Services unlawfully, or attempt to bypass security measures.

4. Merchant responsibilities

Merchants are responsible for:

• Ensuring their campaigns, prizes, and rules are lawful and accurately described.
• Obtaining any consents required to collect and use Player information.
• Complying with applicable laws, including consumer protection, marketing, and privacy laws.
• Providing support to Players regarding campaign rules, rewards, and redemptions.

5. Acceptable use

You agree not to:

• Use the Services to transmit malware, spam, or unlawful content.
• Reverse engineer, scrape, or interfere with the Services, including games, APIs, or dashboards.
• Exploit campaigns or games (including attempts to game points/rewards) or assist others in doing so.
• Access or attempt to access another user’s data without authorization.

6. Points, rewards, and campaign rules

Points, rewards, and eligibility are determined by each Merchant’s campaign configuration. Campaigns may be limited (for example, one-time use per QR code) and can include anti-fraud and validation checks. GameIt is not responsible for Merchant reward fulfillment unless explicitly stated in a separate written agreement.

7. Payments and billing (Merchants)

If you subscribe to paid plans, you agree to pay the fees displayed at checkout and to any applicable taxes. Billing, invoices, renewals, cancellations, and refunds (if any) may be handled through our payment providers. Plan features may vary by tier.

8. Intellectual property

The Services, including games, software, and design, are owned by GameIt or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

Merchants retain ownership of their content (such as campaign names, descriptions, and branding) that they provide to the Services. By providing Merchant content, you grant us a license to host, display, and process that content to operate the Services.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy. Merchants are responsible for their own privacy notices and practices for Player data they collect through campaigns.

10. Third-party services

The Services may integrate with third-party services (for example, payment processors). Your use of third-party services is subject to their terms and policies.

11. Disclaimers

12. Limitation of liability

13. Suspension and termination

We may suspend or terminate access to the Services if we reasonably believe you have violated these Terms, pose a security risk, or if required by law. You may stop using the Services at any time.

14. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify Merchants. Continued use of the Services after changes become effective means you accept the updated Terms.

15. Contact

Questions about these Terms? Contact us through the support channels provided in the merchant dashboard.